Effective Date: 29 September 2026
Last Updated: 29 September 2026
Website: https://akshatamfoundation.org/
Akshatam Foundation (“Akshatam Foundation”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website, online forms, donation services, volunteer programs, events, campaigns, courses, scholarship programs, and other services.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit or use our website and services.
By using our website or voluntarily submitting information through our forms or services, you acknowledge that you have read and understood this Privacy Policy.
1. About Akshatam Foundation
Akshatam Foundation is a charitable and social welfare organisation working in areas including education, healthcare, animal welfare, environmental protection, women empowerment, disaster relief, community development, rural development, and humanitarian support.
Our website provides information about our activities, projects, campaigns, donations, volunteering opportunities, events, applications, and other initiatives.
2. Information We Collect
Depending on how you interact with our website, we may collect the following information:
A. Personal Information
This may include:
- Full name
- Father's/Mother's/Guardian's name, where applicable
- Date of birth, where required
- Gender, where required
- Residential or correspondence address
- City, State and Country
- Mobile/telephone number
- Email address
- Identification or registration information where required for a specific program
- Educational information for scholarship or education-related applications
- Professional or organisational information
- Volunteer-related information
- Information submitted through membership, CSR, event, scholarship, course or other forms
B. Donation Information
When you make or attempt to make a donation, we may collect information necessary for processing and maintaining donation records, including:
- Donor name
- Email address
- Mobile number
- Address and related details
- Donation amount
- Donation purpose/campaign
- Transaction reference or payment status
- Information required for issuing donation receipts or applicable tax documentation
Payment card, UPI, banking and other payment credentials may be processed by the applicable payment service provider. We do not intentionally store complete payment card credentials on our own servers.
C. Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of access
- Referring website
- Approximate usage and interaction information
- Cookies and similar technologies
3. Information Collected Through Forms
Our website may provide different forms and applications, including but not limited to:
- Volunteer registration
- Donation forms
- Scholarship applications
- Event registrations
- Blood donation forms
- Course registration
- Health-related forms
- CSR enquiries
- Project funding enquiries
- Membership applications
- Contact forms
- Other program-specific applications
The information collected through each form may vary according to the purpose of that particular form.
You should provide only accurate information that is necessary for the relevant application or service.
4. How We Use Personal Information
We may use personal information for legitimate organisational and operational purposes, including:
- Processing and acknowledging donations
- Issuing donation receipts and applicable tax documentation
- Managing volunteers and members
- Processing scholarship applications
- Registering participants for events and programs
- Providing courses, training and related services
- Responding to enquiries
- Managing charitable projects and campaigns
- Providing requested services or information
- Communicating with donors, volunteers, applicants and supporters
- Maintaining records required for accounting, auditing, legal and regulatory purposes
- Preventing fraud, misuse or unauthorised activities
- Improving our website and services
- Maintaining website security
- Preparing reports and organisational statistics
- Communicating important information regarding programs, donations or services
- Sending newsletters or promotional communications where permitted and appropriate
We will seek to use personal information only for purposes that are relevant to the interaction or service for which the information was collected, subject to applicable law.
5. Consent
Where processing of personal data is based on consent, we will seek consent in an appropriate manner and provide information about the purpose for which the data is being collected.
Under applicable data-protection requirements, individuals may have rights relating to their personal data, including withdrawal of consent where consent is the basis for processing.
A request to withdraw consent may not affect processing that is required or permitted under applicable law.
6. Donation and Payment Processing
Akshatam Foundation may use third-party payment gateways or payment service providers to process online donations and payments.
The payment provider may collect and process payment-related information according to its own privacy policy and terms.
Our website currently indicates that online payments are powered by Razorpay.
Akshatam Foundation does not intentionally request or store complete debit-card or credit-card passwords, PINs, CVVs or online banking passwords on its own systems.
You should review the privacy policy and terms of the relevant payment provider before completing a transaction.
7. Donation Records and Tax Documentation
For donations, we may retain information necessary to:
- Maintain donor records
- Issue receipts
- Maintain accounting records
- Comply with applicable tax and charitable-organisation requirements
- Prepare statutory reports and filings
- Provide applicable tax documentation to donors
- Respond to lawful requests from government authorities
Where required, donor information may be used for applicable income-tax reporting and donation certificate processes.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember certain preferences
- Understand website usage
- Improve website performance
- Maintain security
- Analyse website traffic
- Support website functionality
Some cookies may be placed by third-party service providers used by the website.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
9. Third-Party Service Providers
We may use trusted third-party service providers for services such as:
- Payment processing
- Website hosting
- Email delivery
- SMS or communication services
- Analytics
- Cloud storage
- Website security
- IT support
- Accounting or professional services
- Form processing
- Software and technology services
Such providers may process information on our behalf or independently according to the nature of their services.
We take reasonable steps to use service providers that maintain appropriate safeguards for information entrusted to them.
10. Sharing of Information
We do not sell personal information to third parties.
We may disclose or share personal information where reasonably necessary:
- To provide requested services or programs
- With payment processors and service providers
- With authorised staff, volunteers or project personnel who require the information
- With professional advisers, auditors or consultants
- To comply with legal, regulatory or governmental requirements
- To prevent fraud, abuse or security threats
- To protect the rights, property or safety of Akshatam Foundation, users or other persons
- Where you have provided appropriate consent
- Where otherwise permitted or required by applicable law
11. Data Security
We take reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Unauthorised disclosure
- Loss
- Misuse
- Alteration
- Destruction
However, no website, server, electronic transmission or storage system can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of any account credentials, passwords or login information associated with your use of our website.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:
- Providing services
- Maintaining organisational records
- Donation and accounting records
- Tax and regulatory compliance
- Legal obligations
- Resolving disputes
- Preventing fraud or misuse
- Maintaining security
Where information is no longer required and there is no legal or legitimate reason to retain it, we may delete, anonymise or otherwise dispose of it securely.
Certain donation, financial, tax, accounting or regulatory records may need to be retained for longer periods as required by applicable law.
13. Children's Privacy
Certain Akshatam Foundation programs may involve children or students.
Where personal information relating to a child is collected for a scholarship, education, healthcare, welfare or other program, we may require information or consent from a parent, guardian or other authorised person as applicable.
We do not knowingly seek unnecessary personal information from children.
14. Photographs, Videos and Event Content
Akshatam Foundation may conduct events, camps, awareness programs, donation drives, educational activities and community activities.
Photographs or videos may be taken during such activities for legitimate organisational purposes, including:
- Annual reports
- Impact reports
- Website content
- Social media
- Newsletters
- Awareness campaigns
- Documentation of activities
Where required by applicable law or the circumstances of the activity, appropriate consent or permission may be obtained.
If you believe that a photograph, video or other identifiable content published by us should be removed or corrected, you may contact us using the details provided below.
15. Communications
If you provide your email address or mobile number, we may contact you regarding:
- Your donation
- Your application
- Your volunteer registration
- Your event registration
- Your course or program
- Your enquiry
- Important service-related information
- Receipts and tax documentation
Where permitted and appropriate, we may also send information about campaigns, events, programs or other activities.
You may request to stop receiving non-essential promotional communications.
16. External Links
Our website may contain links to third-party websites, platforms, payment services, social media pages or other external services.
Akshatam Foundation is not responsible for the privacy practices, content or security of third-party websites.
You should review the privacy policy of each third-party website before providing personal information.
17. Social Media
Akshatam Foundation may maintain social media profiles or use social media features on its website.
Interactions with third-party social media platforms are governed by the privacy policies and terms of those platforms.
18. Your Rights and Requests
Subject to applicable law, you may have rights regarding your personal information, including rights to:
- Request information about processing of your personal data
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Request assistance regarding your personal data
- Raise a grievance regarding processing of personal data
Requests may be submitted using the contact details provided in this Privacy Policy.
We may need to verify your identity before processing certain requests in order to protect your information from unauthorised access.
19. Grievance and Privacy Contact
For privacy-related questions, requests, corrections, consent withdrawal or complaints, please contact:
Akshatam Foundation
Email: support@akshatamfoundation.org
Phone: +91 8886102045
Website: https://akshatamfoundation.org/
Please include sufficient information in your request so that we can understand and respond to your concern.
20. Data Protection and Applicable Law
Akshatam Foundation will handle personal data in accordance with applicable Indian laws and regulations relating to privacy and data protection, as applicable to the organisation and the relevant processing activity.
This includes applicable requirements under the Digital Personal Data Protection Act, 2023 and applicable rules or regulations that are in force from time to time. The Act provides a framework for processing digital personal data while recognising individuals' rights relating to protection of their personal data.
The specific rights and obligations applicable to a particular individual or processing activity may depend on the law in force and the circumstances of that processing.
21. Changes to This Privacy Policy
Akshatam Foundation may update this Privacy Policy from time to time to reflect:
- Changes in our activities
- Changes to our website
- Changes in technology
- Changes in payment or service providers
- Changes in applicable laws or regulations
- Changes in our privacy practices
The updated Privacy Policy will be published on this webpage with a revised “Last Updated” date.
22. Contact Us
If you have questions about this Privacy Policy or the way Akshatam Foundation handles personal information, please
contact us:
Akshatam Foundation
Email: support@akshatamfoundation.org
Phone: +91 8886102045
Website: https://akshatamfoundation.org/